FAQ

What is the return policy?

Not satisfied? No worries! Return your item within 14 days of delivery for a full refund. Product must be unused and in original packaging.
For full details, please visit our Return Policy at the bottom of this page.

Are any purchases final sale?

Some items may be marked as final sale and are not eligible for return or refund. Please check the product description before buying. For more details, see our full Return Policy at the bottom of the page.

When will I get my order?

Orders are usually processed within 0-2 business days. After processing, delivery takes between 7 and 14 business days. You will receive a tracking number as soon as your order ships.

Where are your products manufactured?

Where are your products manufactured?
Our products are carefully manufactured in China. We ensure high-quality standards throughout the production proces

About us

At purrvana, we understand that your furry companions are more than just pets – they're Family. That is why we're committed to providing the highest standard of care
and service to ensure that every pet feels like royalty.

  • Emma J. ⭐⭐⭐⭐⭐

    It works perfectly well, I like it, and the price is very reasonable. I love it, thank you 🤩

  • Emma J. ⭐⭐⭐⭐⭐

    My cat loves it very very much! She’s always been a cat tree lover but as the weather gets colder she is absolutely in love with her new cat house! She loved it at first sight! Please spoil your furry friends with this 🥺 🩷 Thank you purrvana for selling such a wonderful product!

  • Sanne K. ⭐⭐⭐⭐⭐

    As described. My cat liked it. They also make a little noise, so they play more.